Your business couldn’t function without its technology, right?
And from time to time, things go wrong.
If these are the only times you speak to your IT support provider, it’s very likely you’re wasting a lot of time and money. Plus creating yourself a ton of stress.
What happens when your business suffers an IT issue?
Whether it’s suspected malware, a data breach, or a computer that refuses to connect to anything, chances are it’s going to cause you and your team downtime.
And if you only have a break/fix relationship with your provider (that’s where you only call them when there’s a problem), it’s going to mean unexpected costs, lots of waiting, and stress. Plenty of stress.
You’re the captain of your own ship. You have an excellent crew behind you. You’re prepared for anything!
Or so you thought.
Then one day, out of the blue, a massive digital kraken tentacled its way into your ship’s systems, causing havoc.
Your lookout was using the crow’s nest as a cosy place to nap. What you really needed was a vigilant lookout, alert for any small sign of danger.
This is the difference between being proactive about monitoring your business’s systems, or reactive. And we all know that prevention is better than cure, right?
Our latest guide explains everything you need to know about proactive monitoring for your business.
Download your free copy now.
When you’re sailing along smoothly in business it really does feel like you’re living the dream.
But what happens when things get a little choppy?
Are you able to spot potential issues and stop them in their tracks? Or do you wait for the storm and then remember your umbrella?
When it comes to your business’s technology, you should be able to spot a digital storm a mile off. And if you can’t, it’s time to make a change.
Our latest video explains it all.
When you’re running a successful business, you just can’t do everything yourself.
You need to protect your time to focus on the bigger picture: Growing the business. Which means the things that you and only you can do.
Your IT is one of those things you need to trust someone else with. Once you do, there will be countless benefits to you, your team, and your business.
Season’s Greetings to one and all,
Merry Christmas and a Happy New Year.
As in previous years, be caution from calls or emails claiming to be from BT or Microsoft suggesting that your computer has been hacked. If your computer pops up a message to say you are infected and to call a number, or it even talks to you, turn it off and call me for advice, it’s usually a browser ‘pop-up’ trying to scare you into thinking your computer is infected.
You know about Word, Excel, and PowerPoint, but there are countless hidden gems included with your Microsoft 365 subscription that you might be missing out on. And they could provide a huge productivity boost for the whole team.
The Metaverse is a term that’s been buzzing around the tech world for some time now, and it could revolutionise the way we live, work, and play.
As a business owner, it’s important that you know what the Metaverse is so that you don’t fall behind your competition.
Our latest free guide explains:
• What the Metaverse is
• How it works
• How it could impact your business operations
• And how it could totally change the way you look after your customers
Remember 2012, when the analogue TV signal was switched off and we all went digital?
Well now it’s your phone’s turn, and in December 2025, the last old analogue phone service – the PSTN – is due to be switched off forever.
So if any devices in your business currently use the analogue phone system, you’re going to need to make some changes. That doesn’t just mean your landline phone – you may have alarms, lift emergency phones, some card machines (and you don’t still use a fax, do you?)
You have a bit of time to plan, but it’s important not to leave everything to the last minute on this. As we get nearer to the deadline, suppliers will be stretched and you’ll want to allow time to transition to a new system.
Airports, hotels, cafés, even shopping centres, offer public charging points where you can boost your phone or laptop battery on the go.
They’ve been in the news after the FBI recently tweeted advice to stop using them. Crooks have figured out how to hijack USB ports to install malware and monitoring software onto devices as they charge.
The security risk of “juice jacking” was long thought to be more theoretical than real, but the tech needed to carry out an attack has got smaller and cheaper and easier to use. This means less sophisticated criminals are now turning their hand to it.
So how does it work?