Your business couldn’t function without its technology, right?
And from time to time, things go wrong.
If these are the only times you speak to your IT support provider, it’s very likely you’re wasting a lot of time and money. Plus creating yourself a ton of stress.
What happens when your business suffers an IT issue?
Whether it’s suspected malware, a data breach, or a computer that refuses to connect to anything, chances are it’s going to cause you and your team downtime.
And if you only have a break/fix relationship with your provider (that’s where you only call them when there’s a problem), it’s going to mean unexpected costs, lots of waiting, and stress. Plenty of stress.
You’re the captain of your own ship. You have an excellent crew behind you. You’re prepared for anything!
Or so you thought.
Then one day, out of the blue, a massive digital kraken tentacled its way into your ship’s systems, causing havoc.
Your lookout was using the crow’s nest as a cosy place to nap. What you really needed was a vigilant lookout, alert for any small sign of danger.
This is the difference between being proactive about monitoring your business’s systems, or reactive. And we all know that prevention is better than cure, right?
Our latest guide explains everything you need to know about proactive monitoring for your business.
Download your free copy now.
When you’re sailing along smoothly in business it really does feel like you’re living the dream.
But what happens when things get a little choppy?
Are you able to spot potential issues and stop them in their tracks? Or do you wait for the storm and then remember your umbrella?
When it comes to your business’s technology, you should be able to spot a digital storm a mile off. And if you can’t, it’s time to make a change.
Our latest video explains it all.
When you’re running a successful business, you just can’t do everything yourself.
You need to protect your time to focus on the bigger picture: Growing the business. Which means the things that you and only you can do.
Your IT is one of those things you need to trust someone else with. Once you do, there will be countless benefits to you, your team, and your business.
Remember 2012, when the analogue TV signal was switched off and we all went digital?
Well now it’s your phone’s turn, and in December 2025, the last old analogue phone service – the PSTN – is due to be switched off forever.
So if any devices in your business currently use the analogue phone system, you’re going to need to make some changes. That doesn’t just mean your landline phone – you may have alarms, lift emergency phones, some card machines (and you don’t still use a fax, do you?)
You have a bit of time to plan, but it’s important not to leave everything to the last minute on this. As we get nearer to the deadline, suppliers will be stretched and you’ll want to allow time to transition to a new system.
If you have business systems that feel like they need bringing into the 2020s, you might be thinking about a major IT project.
And that can mean a big commitment – of time, money, effort and headspace.
Watch our latest video for the three things to get straight in your mind before you involve the experts.
A major change to your IT infrastructure isn’t something to be planned in a hurry. So if you’re starting to think about ending it with your current systems and bringing your business into the 2020s, there’s plenty to think about before you commit to another long-term relationship.
I am pleased to announce that tKnowIT Limited has achieved Cyber Essentials certification for a further year.
Did you get a short break at Christmas? Even if it was just a few days, that break can give you huge clarity of thinking about where to take your business this year.
We call this the January Refresh & Refocus.
Let us tell you the two technology areas that will be the most important in 2022. They are Defend and Invest.
Defend is about protecting your business from cyber criminals. We believe cyber-crime is going to rise again this year, to levels never seen before.
Invest is about making sure technology is powering your business forward, not holding it back.
Our new guide looks at both these areas in detail.