Since 2003, hundreds of people in Ryedale and beyond have trusted us with their business every day. They can just get on with their work without any IT challenges holding them back.
If you are facing IT challenges then you need a proactive IT partner that understands your world and talks English* rather than ‘technobabble’.
Our customers trust our experience, knowledge and prompt personal service and know that our remote monitoring and management systems will alert us to any problems 24/7 and keep on-going costs to a minimum.
Here are 6 reasons our customers use tKnowIT…
- We offer impartial, trusted information to provide a quote for all projects detailing all products, services and on-going costs
- We provide a detailed project task list in simple language so you are clear that the solution meets your needs
- Our monitoring and support systems ensure we are able to give you regular updates on any ongoing issues
- We offer you a quarterly IT review
- All general queries will be responded to within 8 hours
- Computers running the tKnowIT RMM Gold (or above) Service will be cleaned for free in the unlikely event of a malware infection.
With our on-going remotely managed services we guarantee to reduce disruptions and downtime.
What a few of our clients have to say
“I felt Nick took genuine interest to identify and understand my business IT needs and assisted me throughout to take these crucial aspects of business to the high quality level required. All information was provided to me in a very transparent, understandable way, which, together with solutions he designed, allowed me to feel confident and safe about my business in this area.”
“I have used tKnowIT for several years and have great confidence in their services. They are highly professional, personable and IT experts. They can be relied upon to provide an excellent service and their after service care is impeccable. Thank you Nick.”
“Very efficient and exceptionally fast service. Good updates and explanations all the way. impressed with the lack of disruption during the changeover of equipment.”
Having been ‘forced’ by Microsoft from Windows 7 to 10, I found it so user unfriendly I was almost phobic about opening up my new computer. Windows 11 came out and I decided to make the transition sooner rather than later. Nick carried out the upload, transferred my data over from old computer and presented me with a simple and easy to understand format which I could again work with. He also provided sound advice on backing up my data. I no longer dread accessing my laptop. Hugely impressed.
Offered a solution to my problem in simple English and, therefore, easy to understand. No pressure was applied and set up data transfer was carried out entirely to my satisfaction.
Computer does what Nick said it would and I have piece of mind by having the back up service. Thank you Nick.
Nick is very easy to deal with always available when things go wrong.
Particularly helpful to me as a non computer-literate client.
Excellent service and goods. supplied at fair cost. -Gary Brown
“Excellent, professional service as always.” – J. Horsley
very simple process, everything discussed happened as planned. – Anon
Excellent service and support – Anon
I recently had one of those ‘scary’ calls from India claiming to be from BT that is so realistic. Afterwards I was concerned about them accessing information on my pc, so I called Nick for help. In half an hour I had dropped my laptop off to him and within another 3 hours he had cleaned and checked everything for me. It’s really reassuring to have an expert IT specialist I can call to help out in a crisis. If you’re looking for expert IT help then Nick is definitely your man. – M Hildred
I am of an age where technology baffles me but Nick is so patient with me and explains everything in a way I understands. He is a true font of knowledge on all things to do with IT. – Pat Harrison, RW Harrison & Sons
I picked up with the new PC where I left off from the old one. Nick fully explained all of the changes in going from Windows 10 to 11 and I’ve had no problems at all. All data transferred and back up service switched on and working correctly each day.
I was completely stuck and very worried, and Nick calmly and professionally sorted out the problem as soon as I called. Excellent service, thank you.
We are Cyber Essentials Certified.
tKnowIT Limited complies with the requirements of the Cyber Essentials Scheme.
Our current Certification Number is: 71fa3ad1-4e10-49e0-b441-d0cc9c0b7a4d
Go to https://www.ncsc.gov.uk/cyberessentials/search and enter TKNOWIT LIMITED
About the name
tKnowIT – to know IT – t’know it – said with a Yorkshire accent
About the company
Started in 2003 by Nick Teasdale to help small businesses, in the Malton and wider Ryedale area, to take advantage of many of the services and ways IT was used in larger enterprises. Many products and services did not consider the small business market or their smaller budgets.