IT Support

Working From Home: Keep your business running

The rapid call to work-from-home has resulted in a shortage of new laptops along with webcams and headsets used for online communication with Skype, MS Teams, Zoom, etc.
Whatever you have decided for your business and your staff, it is important that security, backups and staff vigilance for phishing attacks continues

tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services.
This includes businesses who currently don’t have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc.
It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.

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CoronaVirus: Working from home – it’s not too late

Since I sent out the checklist for businesses to consider how staff could work from home things have moved on rather rapidly and we are heading for a full lockdown in the UK. Many businesses have staff in self-isolation at home and everyone should be social distancing.

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Business Continuity – CoronaVirus

In our current situation with the threat of CoronaVirus and its potential impact on business continuity and productivity, there is a need to think more about what happens if your systems become unavailable for any reason.

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9 ways to get staff on board with Cyber Security

The most robust way to protect your business from hackers is to mobilise your staff

Cyber criminals are targeting all businesses, all the time. They want to get into your systems and find ways to steal cash from you.

New Utility: Has your email address been stolen?

Has your email address been stolen?

We have put together a new tool for you to use for free that can tell you if your email address has been stolen.

If it has been stolen you can use the contact form to request more information from us.

Support for Windows 7 ended this week

No doubt you’ve seen on the news or your favourite social platform that Microsoft officially withdrew support for Windows 7 on tuesday. It has now reached the end of its life.

This means that we can no longer provide critical support for your Windows 7 machines.

What does that mean?

Your email is your greatest tool. And biggest threat

Because we rely on email so much to run our businesses, it’s our greatest tool (no matter how much you might sigh when you see how many unread emails you have).

But because there’s so much activity in there. And you can receive emails from anyone, it’s the most common way to try to breach your business.

Hackers are targeting every business, every day. Using clever automated tools.

What secrets are you giving away on social media?

Could a puppy get your business hacked?

How lovely. Lisa in accounts has a brand new puppy.

It’s taking over her life. There are photos on her desk. It’s all she seems to talk about. Hey – she even changed her password to include his name.

And suddenly that puppy has become a security risk to your business.

Because hackers are clever.

GDPR One Year On

Fines issued over the past twelve months have already totalled €56m. And watchdogs say the European data protection agencies are just warming up. Yes that includes here in the UK.

In the first few months alone, more than 205,000 cases were reported across 31 countries.

And now the data officers have settled into their roles, they’re taking a zero- tolerance approach to breaches.