Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system?

If it’s been 5 years or more, then you’re overdue an upgrade.

You probably update your laptop and mobile phone every few years. Business phones are no different.

Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.

Preparing to return to the workplace

The more you prepare now for the end of lockdown, the easier it will be

At the moment of writing, lockdown is still in force but have you started planning yet, for when your staff can return to the workplace?

It’s going to happen at some point. And the more you plan and act now, the easier it will be.

There are three areas to consider:

Urgent Advisory: How to avoid current online and phone scams

We’re helping every person and business in Ryedale to stay safe, by issuing this urgent advisory.

Hackers have become very creative in the last few weeks, leveraging the Coronavirus to target people.

We’ve seen a massive surge in attacks.
Click to read our full advisory

How to make your team’s video calls easier and less stressful

Video calling and conferencing has exploded since most of us had to start working from home.

And we’re getting so many questions about it every day. Such as:

• Which platform should I use?
• I read that Zoom and Houseparty aren’t safe… are they?
• How can I make video calls and conferences less stressful for me and my team?

So we’ve pulled together a guide to video calls and conferencing while you’re working from home.

Working from home: 7 Steps To Keep Your Data Safe

Keeping your business’s data safe while your team are working from home.
We have a new video to watch and PDF guide for you to download.

IT Support

Working From Home: Keep your business running

The rapid call to work-from-home has resulted in a shortage of new laptops along with webcams and headsets used for online communication with Skype, MS Teams, Zoom, etc.
Whatever you have decided for your business and your staff, it is important that security, backups and staff vigilance for phishing attacks continues

tKnowITman

Working From Home: Slow Internet? Try hotspotting your phone

I’ve had a few people saying that their broadband is slower than normal at home.
This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc.
First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor.
If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router.
See if things run any quicker
Remember to check your data tariff and allowance though

tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services.
This includes businesses who currently don’t have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc.
It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.

virus warning

CoronaVirus: Working from home – it’s not too late

Since I sent out the checklist for businesses to consider how staff could work from home things have moved on rather rapidly and we are heading for a full lockdown in the UK. Many businesses have staff in self-isolation at home and everyone should be social distancing.

virus warning

Coronavirus – Business as usual – your urgent working from home checklist

Your urgent Coronavirus checklist
To ensure your team can work as normally as possible from home

On the 3rd March, the Government published their Coronavirus action plan. In his address, Boris Johnson said that up to a fifth of UK workers “could be off sick at the same time”