Asseting

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We can asset your existing equipment and provide you with ready-to-use databases to control your assets. We can either supply you with a database-driven asset management system, a simple report or manage the day-to-day tracking of assets and run reports when requested. The system can be used to provide information such as:

  • Who has a laptop ?
  • Who had a specific laptop in the past ?
  • What software is installed on a netbook ?
  • What problems have previously been reported against a specific computer ?

Training

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tKnowIT can provide training for home and business users on both hardware and software related.

Typical examples include

  • How to use a PC
  • How to manage a network without an IT department
  • How to connect to and use the web & e-mail
  • How to create, publish and maintain a website
  • How to protect your PCs and network from virus’, trojans, worms and other malware 
  • How to use a simple firewall
  • How to manage spam e-mail
  • How to feel confident that your Internet Security Software is up-to-date and protecting you

tKnowIT can tailor training packages to meet your specific requirements.

Company Profile

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tKnowIT staff are highly skilled with an extensive knowledge base across a broad spectrum of the Information Technology industry.

Our Mission

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tKnowIT strive to be the company of choice when customers need IT solutions. Supplying the right solution at the right time and at the right price, tKnowIT put customer satisfaction first.

A Selection of tKnowIT Services

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  • Onsite, phone & remote help (no contracts)
  • Virus removal & protection
  • System healthchecks & upgrades
  • IT consultancy and advice
  • Computer, server & network setup
  • Backup & disaster recovery solutions
  • Help with all of your broadband & wireless problems
  • Internet phones & phone systems
  • Website hosting & design
  • Remote Office / Teleworker solutions
  • Business Spam filtering service
  • Over 20 years experience of I.T.

Broadband: Business Service

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Suitable for business use.

Maximum download speeds available in your area. Typically faster upload speeds than the Family broadband service.

The tKnowIT broadband service offers

  • the fastest download speeds available on your phone line (you will be made aware of the estimated maximum speed before ordering)
  • typically upload speeds will be faster than provide by our family broadband service and even many other ISPs business options
  • various tarrifs available including a Top-Up service
  • Business and Family broadband services are available to home and business users
  • 1 month contracts (no 12 or 18 month tie-ins)
  • fixed IP address(es) included in monthly fee (8)

tKnowIT for IT support, services and solutions

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tKnowIT provide IT support, services and systems to businesses, start-ups and home users, large and small, who wish to make the most of their computers and other IT investments.

We offer a range of IT Services and Support including website design and hosting, IT consultancy, computer rollouts and healthchecks, broadband supply and installation, VoIP telephony equipment supply and installation to name a few.

tKnowIT is based in Norton, Malton, North Yorkshire and we can provide onsite business and home support in Norton, Malton and the wider Ryedale area including Pickering, Thorton Dale, Helmsley along with business and home support for the York and Scarborough areas.

tKnowIT offers technical support on a ‘Pay As You Go’ basis, with no binding contracts or fees for support and services you don’t use.

We make sense of your computer problems so you don’t have to

Broadband: Family Service

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We can give independent advice on deals from various Broadband suppliers. In some cases we can complete the requires online order forms on your behalf. We can also install the required equipment and link your computer(s), wireless printers, PDAs, SmartPhones, MP3 players and so on for you.

We can also provide support with any problems you may have with existing broadband provision, use or migration queries. We can resolve many problems by visiting your premises and checking such things as microfilters connected in the right order, faulty phone extensions and sockets causing broadband drop-outs.

tKnowIT also provide a broadband service through a reseller partner. This service offers competitively priced broadband but gives you the reassurance that someone local can organise and, if required, install the service.  If there are any problems or queries after installation then you will be speaking to someone local.

The tKnowIT broadband service offers

  • the fastest download speeds available on your phone line (you will be made aware of the estimated maximum speed before ordering)
  • various tarrifs available including a Top-Up service
  • Business and Family broadband services are available to home and business users
  • 1 month contracts (no 12 or 18 month tie-ins)
  • fixed IP address(es) included in monthly fee (8)