What does ransomware mean to you?

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.
Read more

Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system? If it’s been 5 years or more, then you’re overdue an upgrade. You probably update your laptop and mobile phone every few years. Business phones are no different. Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.
Read more
tKnowITman

Working From Home: Slow Internet? Try hotspotting your phone

I've had a few people saying that their broadband is slower than normal at home. This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc. First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor. If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router. See if things run any quicker Remember to check your data tariff and allowance though
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tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services. This includes businesses who currently don't have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc. It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.
Read more

MS Teams: Here’s how to make project communication as easy as possible

Managing multiple projects with lots of different contributors can be a real headache. Unless you use one of the world’s favourite collaboration tools – that you may already be paying for.
Read more

New Utility: Has your email address been stolen?

Has your email address been stolen? We have put together a new tool for you to use for free that can tell you if your email address has been stolen. If it has been stolen you can use the contact form to request more information from us.
Read more

Office 365: Checking for updates

Start MS Word Click File menu option then click Account Click Update Options followed by Update Now A message will then appear
Read more

Windows 10: How to check for updates

Click Windows flag in bottom left corner of screen then click on the cog Click on Update & Security Click the Check for updates button
Read more
scribble

A clever way to replay notes you’ve scribbled on a document

Using Word, PowerPoint and Excel is so much fun now. Because there are so many things you can do with your documents. Like scribble notes on them. Perfect when you’re using a tablet. And did you know, there’s a functionality called Ink Replay that allows you to literally watch the exact moment you scribbled the note again.
Read more

What does ransomware mean to you?

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.
Read more

Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system? If it’s been 5 years or more, then you’re overdue an upgrade. You probably update your laptop and mobile phone every few years. Business phones are no different. Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.
Read more
tKnowITman

Working From Home: Slow Internet? Try hotspotting your phone

I've had a few people saying that their broadband is slower than normal at home. This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc. First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor. If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router. See if things run any quicker Remember to check your data tariff and allowance though
Read more

tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services. This includes businesses who currently don't have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc. It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.
Read more

MS Teams: Here’s how to make project communication as easy as possible

Managing multiple projects with lots of different contributors can be a real headache. Unless you use one of the world’s favourite collaboration tools – that you may already be paying for.
Read more

New Utility: Has your email address been stolen?

Has your email address been stolen? We have put together a new tool for you to use for free that can tell you if your email address has been stolen. If it has been stolen you can use the contact form to request more information from us.
Read more

Office 365: Checking for updates

Start MS Word Click File menu option then click Account Click Update Options followed by Update Now A message will then appear
Read more

Windows 10: How to check for updates

Click Windows flag in bottom left corner of screen then click on the cog Click on Update & Security Click the Check for updates button
Read more
scribble

A clever way to replay notes you’ve scribbled on a document

Using Word, PowerPoint and Excel is so much fun now. Because there are so many things you can do with your documents. Like scribble notes on them. Perfect when you’re using a tablet. And did you know, there’s a functionality called Ink Replay that allows you to literally watch the exact moment you scribbled the note again.
Read more

If you have a Windows 7 machine and you use it for business, you MUST replace it by the end of this year.
Why? Because it’ll be a major target for hackers in January next year (2020).
This is a serious threat to many businesses in Ryedale and beyond. It will leave their entire computer network open to hackers.
We’ve created a new short video to tell you why it’s such a problem, and why you mustn’t wait too long to replace your old tech. Remember what happened when the NHS were still running Windows XP?
To comply with GDPR you should also have a plan to replace any machines running windows 7.

It might have only just turned 2019. But we want you to look ahead to next January, in 2020.
Because there’s a major software problem on the way… and it’s going to affect half of all businesses and organisations in Ryedale.
In January 2020 Microsoft is ending the life of lots of old versions of popular software.
This includes the 2010 version of Office, some popular server software – and Windows 7.
If you have even one computer that runs any of this software, you’ve got a major headache from next January.
In fact, your business will be at severe risk of being hacked, as well as no longer being GDPR-compliant.
We’ve put together a brand new guide to help you see if your business will be affected – anyone can check, regardless of technical ability.
Plus we tell you why you mustn’t wait till next year to take action. This problem has to be tackled now.

21 ways to help your staff get more done, in less time – with Office 365
Do you already use Microsoft Office 365 in your business?
Lots of people already do. It’s now got 120 million active users across the world. And 50,000 small businesses sign up every month.

What does ransomware mean to you?

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.

Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system? If it’s been 5 years or more, then you’re overdue an upgrade. You probably update your laptop and mobile phone every few years. Business phones are no different. Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.

Microsoft Teams: Make working from home & the office easier

Many businesses have now shifted into a new way of working. A hybrid way. Some people have gone back to the office and some people work from home. If you’re , typically, in an office based role then you now need to be able to work from anywhere at any time – it should be possible – and it is possible.
ransomware video

How to protect your data from ransomware

Have you heard of malware? That’s scary enough – but have you also heard of ransomware? This is where criminals lock you out of your data. And you have pay to get access to it again. Our new video has three ways you can protect your business from ransomware.

Make remote working easier with SharePoint

Right now we’re all looking at hybrid setups. The perfect technology that allows you to collaborate and work efficiently, whether you’re working from home or at your workplace.

Preparing to return to the workplace

The more you prepare now for the end of lockdown, the easier it will be At the moment of writing, lockdown is still in force but have you started planning yet, for when your staff can return to the workplace? It's going to happen at some point. And the more you plan and act now, the easier it will be. There are three areas to consider:

Urgent Advisory: How to avoid current online and phone scams

We’re helping every person and business in Ryedale to stay safe, by issuing this urgent advisory. Hackers have become very creative in the last few weeks, leveraging the Coronavirus to target people. We’ve seen a massive surge in attacks. Click to read our full advisory
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How to make your team’s video calls easier and less stressful

Video calling and conferencing has exploded since most of us had to start working from home. And we’re getting so many questions about it every day. Such as: • Which platform should I use? • I read that Zoom and Houseparty aren’t safe… are they? • How can I make video calls and conferences less stressful for me and my team? So we’ve pulled together a guide to video calls and conferencing while you’re working from home.

Working from home: 7 Steps To Keep Your Data Safe

Keeping your business's data safe while your team are working from home. We have a new video to watch and PDF guide for you to download.