How do you stop programs loading at startup

One of the reasons windows can take ages to start can be due to the number of programs or apps trying launch automatically at startup. Over time you install programs and they decide they should add something to your startup list. Our new video shows how to manage this.

Help plan 2021 with Microsoft Planner

Microsoft 365 has some amazing productivity and collaborative tools already built in.Did you know that within Teams there’s a useful project planning tool?Watch our short video for the lowdown on how to use Microsoft Planner.

What does ransomware mean to you?

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.

Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system?If it’s been 5 years or more, then you’re overdue an upgrade.You probably update your laptop and mobile phone every few years. Business phones are no different.Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.
tKnowITman

Working From Home: Slow Internet? Try hotspotting your phone

I've had a few people saying that their broadband is slower than normal at home. This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc. First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor. If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router. See if things run any quicker Remember to check your data tariff and allowance though

tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services. This includes businesses who currently don't have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc. It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.

MS Teams: Here’s how to make project communication as easy as possible

Managing multiple projects with lots of different contributors can be a real headache.Unless you use one of the world’s favourite collaboration tools – that you may already be paying for.

New Utility: Has your email address been stolen?

Has your email address been stolen?We have put together a new tool for you to use for free that can tell you if your email address has been stolen.If it has been stolen you can use the contact form to request more information from us.

Office 365: Checking for updates

Start MS Word Click File menu option then click Account Click Update Options followed by Update Now A message will then appear

How do you stop programs loading at startup

One of the reasons windows can take ages to start can be due to the number of programs or apps trying launch automatically at startup. Over time you install programs and they decide they should add something to your startup list. Our new video shows how to manage this.

Help plan 2021 with Microsoft Planner

Microsoft 365 has some amazing productivity and collaborative tools already built in.Did you know that within Teams there’s a useful project planning tool?Watch our short video for the lowdown on how to use Microsoft Planner.

What does ransomware mean to you?

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.

Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system?If it’s been 5 years or more, then you’re overdue an upgrade.You probably update your laptop and mobile phone every few years. Business phones are no different.Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.
tKnowITman

Working From Home: Slow Internet? Try hotspotting your phone

I've had a few people saying that their broadband is slower than normal at home. This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc. First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor. If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router. See if things run any quicker Remember to check your data tariff and allowance though

tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services. This includes businesses who currently don't have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc. It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.

MS Teams: Here’s how to make project communication as easy as possible

Managing multiple projects with lots of different contributors can be a real headache.Unless you use one of the world’s favourite collaboration tools – that you may already be paying for.

New Utility: Has your email address been stolen?

Has your email address been stolen?We have put together a new tool for you to use for free that can tell you if your email address has been stolen.If it has been stolen you can use the contact form to request more information from us.

Office 365: Checking for updates

Start MS Word Click File menu option then click Account Click Update Options followed by Update Now A message will then appear

If you have a Windows 7 machine and you use it for business, you MUST replace it by the end of this year.
Why? Because it’ll be a major target for hackers in January next year (2020).
This is a serious threat to many businesses in Ryedale and beyond. It will leave their entire computer network open to hackers.
We’ve created a new short video to tell you why it’s such a problem, and why you mustn’t wait too long to replace your old tech. Remember what happened when the NHS were still running Windows XP?
To comply with GDPR you should also have a plan to replace any machines running windows 7.

It might have only just turned 2019. But we want you to look ahead to next January, in 2020.
Because there’s a major software problem on the way… and it’s going to affect half of all businesses and organisations in Ryedale.
In January 2020 Microsoft is ending the life of lots of old versions of popular software.
This includes the 2010 version of Office, some popular server software – and Windows 7.
If you have even one computer that runs any of this software, you’ve got a major headache from next January.
In fact, your business will be at severe risk of being hacked, as well as no longer being GDPR-compliant.
We’ve put together a brand new guide to help you see if your business will be affected – anyone can check, regardless of technical ability.
Plus we tell you why you mustn’t wait till next year to take action. This problem has to be tackled now.

21 ways to help your staff get more done, in less time – with Office 365
Do you already use Microsoft Office 365 in your business?
Lots of people already do. It’s now got 120 million active users across the world. And 50,000 small businesses sign up every month.

Android 13 is safer for your business

We all use our phones for a lot more than sending messages and making the occasional call.And that means most of your staff are probably using their personal mobile for work now and then. Everyone does it.The downside of this is it puts your business data at risk. If it can be accessed on a personal mobile and that device gets breached, that’s a risk.That’s why the upcoming Android 13 is big news for businesses.Google’s released more information about the new features on its latest operating system for mobile devices.

Make sure your cloud server is protected from this

Using a cloud server to drive your business’s technology is a smart idea.The benefits are huge.You can use as little or as much storage as you need, without having to worry about limitations or huge bills. Perfect for growing businesses.Your team can access any data anywhere. Cloud servers were made for the hybrid work world we have today.And you don’t need to use lots of your office space to house big servers and other equipment.But when you’re using a cloud server, you must make sure it’s properly secured.A recent report has revealed cloud servers are increasingly being used as an entry point for cyber criminals to launch attacks.

Your USB cable is about to get a speed boost

We’re all familiar with USB. After all we’ve been using it with our computers since 1996, and now with mobile devices too.Yes… it’s really been that long.Without USB it would be harder to connect different types of devices, charge them, and transfer data.Of course, USB has changed and improved over the years. And there’s another new improvement due in the next few months.What makes this one fun is that you won’t need to buy any new USB accessories or cables.The USB Promoter Group, which is the industry body that drives USB improvements, recently announced the planned release of USB 4 2.0.What’s exciting about that, you ask?

A Complete Guide To Phishing

How much do you really know about phishing scams?Phishing is where someone sends you a fake email pretending to be someone else. They’re hoping you’ll click a bad link or download a dangerous attachment.Our latest video looks at how you can protect your business from this dangerous crime.

None of your team would fall for this trick… would they?

Cyber criminals have a reputation for constantly coming up with new ways to scam us into handing over login details or sensitive data.And while you might think your team would spot an attempted attack, you could be surprised. We’ve seen a lot of intelligent people – including many business leaders – caught out over the years.One of the latest scams is very retro… and that seems to be why people are falling for it.Cyber criminals have gone back to basics. They’re sending USB drives in the post.The packaging and branding on the drives suggests they’re from Microsoft (they are not).The story is there’s an updated version of Microsoft Office Professional Plus on the drive and it needs to be installed straightaway.

Are you using a malicious browser extension without realising?

There are hundreds of thousands of browser extensions designed to help us to save time, be more productive, and personalise our online experience.And while the majority of them do what they’re supposed to, some are not designed to help you at all…If you’re unfortunate enough to download a malicious browser extension without realising, it could harm your productivity and even flood your work with unwanted advertising.This is known as adware. It’s a form of malware (malicious software) that’s designed to bombard you with unwanted adverts.It can also change your search engine and send you to affiliate pages when you’re making purchases. These activities generate revenue for the extension’s creators.In a recent report from a cyber security company, it revealed more than 4 million of its customers have been attacked by adware hiding in browser extensions over the last couple of years.

Passkeys could improve the way you work, forever

Back in May, we heard there would soon be a successor to the password – the Passkey.Now, we’re hearing that Apple will start rolling out Passkeys in the next few months in iOS 16. And we’re excited.Though it’s caused a bit of confusion. Apple is going to great lengths to market the Passkey, and understandably, people have assumed that it’s a feature exclusive to Apple.That’s not the case.In fact, Passkeys will be used in a joint effort to boost online security by Apple, Microsoft and Google. The reason Apple is promoting this new feature so hard is to get the message out there.Microsoft and Google are also keen to spread the word so that people understand how Passkeys work.

Windows 10 is getting a very useful Windows 11 feature

There’s no denying the Windows 11 has a lot of really cool new features.If you haven’t made the move from Windows 10 yet, you’re missing out.But there’s good news. To make the (eventual) move from Windows 10 to 11 a little easier, Microsoft is sharing a couple of 11’s most useful features.The first should make printing a little easier. We can hear your cheers from here! Anything that makes printing easier is OK in our book too. Printers don’t have a terrible reputation for nothing…This feature makes printing PIN-protected. That means when you want to print a document, you’ll send it off to the printer – but it’ll only print when you’ve reached the printer and entered your PIN.This removes the risk of you printing something confidential and leaving it on the printer for everyone to see.Or accidentally printing several copies of the same document. Yes, this will reduce paper waste.And that’s not all…

If you’re under pressure to take urgent action – stop and think

Phishing scams are one of the biggest security threats to your business right now.A massive 83% of organisations said they suffered successful attacks last year. And with just under a third of phishing emails being opened, the chances that someone in your business will be fooled are high.But to make matters more difficult, cyber criminals have borrowed a technique from ransomware groups that is designed to panic people into taking action and giving away their login details.This new kind of phishing attack begins like most others.You get an email alerting you to potentially suspicious activity on your account. It might say someone is trying to login from a different location or device and the attempt has been blocked.You’re then asked to click a link to verify your email address and password.That’s worrying enough, right?