Help plan 2021 with Microsoft Planner

Microsoft 365 has some amazing productivity and collaborative tools already built in.Did you know that within Teams there’s a useful project planning tool?Watch our short video for the lowdown on how to use Microsoft Planner.

What does ransomware mean to you?

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.

Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system?If it’s been 5 years or more, then you’re overdue an upgrade.You probably update your laptop and mobile phone every few years. Business phones are no different.Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.
tKnowITman

Working From Home: Slow Internet? Try hotspotting your phone

I've had a few people saying that their broadband is slower than normal at home. This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc. First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor. If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router. See if things run any quicker Remember to check your data tariff and allowance though

tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services. This includes businesses who currently don't have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc. It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.

MS Teams: Here’s how to make project communication as easy as possible

Managing multiple projects with lots of different contributors can be a real headache.Unless you use one of the world’s favourite collaboration tools – that you may already be paying for.

New Utility: Has your email address been stolen?

Has your email address been stolen?We have put together a new tool for you to use for free that can tell you if your email address has been stolen.If it has been stolen you can use the contact form to request more information from us.

Office 365: Checking for updates

Start MS Word Click File menu option then click Account Click Update Options followed by Update Now A message will then appear

Windows 10: How to check for updates

Click Windows flag in bottom left corner of screen then click on the cog Click on Update & Security Click the Check for updates button

Help plan 2021 with Microsoft Planner

Microsoft 365 has some amazing productivity and collaborative tools already built in.Did you know that within Teams there’s a useful project planning tool?Watch our short video for the lowdown on how to use Microsoft Planner.

What does ransomware mean to you?

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.

Is your phone system ready for the hybrid workplace?

When was the last time you upgraded your business phone system?If it’s been 5 years or more, then you’re overdue an upgrade.You probably update your laptop and mobile phone every few years. Business phones are no different.Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.
tKnowITman

Working From Home: Slow Internet? Try hotspotting your phone

I've had a few people saying that their broadband is slower than normal at home. This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc. First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor. If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router. See if things run any quicker Remember to check your data tariff and allowance though

tKnowIT: Services mostly as usual

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services. This includes businesses who currently don't have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc. It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.

MS Teams: Here’s how to make project communication as easy as possible

Managing multiple projects with lots of different contributors can be a real headache.Unless you use one of the world’s favourite collaboration tools – that you may already be paying for.

New Utility: Has your email address been stolen?

Has your email address been stolen?We have put together a new tool for you to use for free that can tell you if your email address has been stolen.If it has been stolen you can use the contact form to request more information from us.

Office 365: Checking for updates

Start MS Word Click File menu option then click Account Click Update Options followed by Update Now A message will then appear

Windows 10: How to check for updates

Click Windows flag in bottom left corner of screen then click on the cog Click on Update & Security Click the Check for updates button

If you have a Windows 7 machine and you use it for business, you MUST replace it by the end of this year.
Why? Because it’ll be a major target for hackers in January next year (2020).
This is a serious threat to many businesses in Ryedale and beyond. It will leave their entire computer network open to hackers.
We’ve created a new short video to tell you why it’s such a problem, and why you mustn’t wait too long to replace your old tech. Remember what happened when the NHS were still running Windows XP?
To comply with GDPR you should also have a plan to replace any machines running windows 7.

It might have only just turned 2019. But we want you to look ahead to next January, in 2020.
Because there’s a major software problem on the way… and it’s going to affect half of all businesses and organisations in Ryedale.
In January 2020 Microsoft is ending the life of lots of old versions of popular software.
This includes the 2010 version of Office, some popular server software – and Windows 7.
If you have even one computer that runs any of this software, you’ve got a major headache from next January.
In fact, your business will be at severe risk of being hacked, as well as no longer being GDPR-compliant.
We’ve put together a brand new guide to help you see if your business will be affected – anyone can check, regardless of technical ability.
Plus we tell you why you mustn’t wait till next year to take action. This problem has to be tackled now.

21 ways to help your staff get more done, in less time – with Office 365
Do you already use Microsoft Office 365 in your business?
Lots of people already do. It’s now got 120 million active users across the world. And 50,000 small businesses sign up every month.

9 Types of Malware – an easy to read guide

There are billions of malware variants and all businesses are being target by them, all the time.Malware is malicious software that is design to either damage or steal your dataWe've written an easy to read (hopefully) guide to the top nine most common types on malware.

OneDrive as a portable scanner

Working from home, working away from the office and suddenly realised you need to print, sign and scan a document but don't have a scanner.Microsoft 365 has an answer.The App on your phone has a scanner built into it if you have the 365 app installed.Watch the video to see how easy it is

Data Security: What if your office is on fire?

Not something you want to happen but it does happen.Fire causes damage but so will the water typically used to put out the fire.If there had been a fire in your office last night, what do you wish you'd done yesterday?Computers can be replaced and are usually covered by insurance but what about the data on them. Yes you can get business insurance to get you back on your feet but you can't just recreate all that data that has typically grown over many years.That's one of the many reasons we need to protect and back up data.Have a read of our data protection guide. It will show you things you need to prioritise to keep your data protected from any disaster.

Data Security: Are you locking the doors but leaving the windows open?

Most of us will take care to make sure our homes and cars are secure. We lock the doors, close the windows and, in some cases, lock them. Sadly some business owners do the equivalent of locking the doors but leaving the windows open and even worse, some will leave the doors and windows open when it comes to their business's data security.

Get a Super-Deduction: Buy new computers and claim 130% capital allowance

If your business is a Limited company and pays corporation tax it can currently claim 130% capital allowance against certain new equipment. Equipment includes new computers, servers, NAS boxes and other IT equipment. This means that if you buy some new computer equipment for £1000 it will reduce your corporation tax bill as if you had spent £1300. This Super-Deduction tax relief scheme is running from 1st April 2021 and lasts two years.

Your 5 step plan to prepare and protect your business from cyber-crime

Some type of incident relating to cyber-crime was reported by two thirds of all organisations a couple of years ago.That number is going to be higher now due to changes we have made in the last year to work from home, possibly in a rush, creating further opportunities  for fraud.Overall the world economy loses more than $1 trillion to cyber-crime every year. That's a figure that’s increased by over 50% since 2018.Your business needs to be as prepared as it can be against the threat of cyber-crime.

Ransomware: How to spot an attack before it does real damage

Ransomware attacks are on the rise and they are one of the most troubling things that can happen to your business and its data.Hackers take control of your computers, cloud accounts, network and encrypt all your data, making it unusable. They won’t undo the damage unless you pay a "ransom" fee.They can do so much damage because they secretly break in to your system a long time before the attack is launched but you can keep an eye out for symptoms you’ve been breached and hopefully take back control before it is too late.

7 signs that you need a new computer

It’s can be tempting to put off  buying new computers and other IT equipment but it can sometimes cost you more if you hang onto equipment for too long.If a device is more than 3 years old it can actually be cheaper to buy a new one?A 5 year old PC could cost twice as much to run as a new one A 4 year old PC suffers 55% more security incidents than in its first 3 yearsGetting the balance right between equipment that can be repaired or upgraded and will happily last another couple of years – versus slow, unproductive equipment that really needs to be replaced is important.Read our brand new guide now. We have 7 signs that will tell you whether or not you need new computers.

Top 5 Phishing Scams: How many have you heard of?

Which of these phishing scams have you heard of?You’ve probably all heard of phishing.This is where someone send you an email, pretending to be someone else (like your bank), to try to get sensitive information from you.How about vishing? Or smishing? Or even whaling?These are all forms of phishing designed to steal your information, and ultimately your money.We explore each one in our brand new video.The more aware you and your staff are; the better protected you’ll be.