Make Sense of IT

Welcome to the ‘Make Sense of IT’ section. This section is intended to give you advice, guides and other information that can help you to make sense of Information Technology.

Help plan 2021 with Microsoft Planner

January 8, 2021

Microsoft 365 has some amazing productivity and collaborative tools already built in. Did you know that within Teams there’s a useful project planning tool? Watch our short video for the lowdown on how to use Microsoft Planner.

What does ransomware mean to you?

August 12, 2020

It's one of the fastest growing crimes in the world.. but what does it mean to you? Ransomware can be scary. What if you switch on your work computer tomorrow morning and instead of the screen you normally see, the screen goes totally red. Your then shown a message saying that your business's data has all been locked and that the only way to retrieve it will be to pay thousands in Bitcoin. Statistics suggest is not a rare event. It happens to businesses every day - everywhere - even in Ryedale. Every business is at risk. And it can be one of the hardest things for us as your IT support company to fix. We’ve written a brand new guide.

Is your phone system ready for the hybrid workplace?

August 4, 2020

When was the last time you upgraded your business phone system? If it’s been 5 years or more, then you’re overdue an upgrade. You probably update your laptop and mobile phone every few years. Business phones are no different. Designed to work in the office, from home or on the move, watch our new video to see the benefits from installing a 2020 VoIP system for your business.

Working From Home: Slow Internet? Try hotspotting your phone

March 25, 2020

I've had a few people saying that their broadband is slower than normal at home. This can be because you are normally not working from home at this time of day but more likely due to the increased volume of people using the internet for surfing, watching Netflix, Prime, YouTube, etc. First, try rebooting the router, check the microfilters on phone outlets and try an ethernet cable if wi-fi is poor. If you are using a laptop over wi-fi and you also have a smartphone with a decent 4G signal then try creating a local HotSpot on the phone and then connect your laptop to the hotspot rather than your normal router. See if things run any quicker Remember to check your data tariff and allowance though

tKnowIT: Services mostly as usual

March 24, 2020

With the latest announcement from the government, it is important that you know that tKnowIT is able to provide you with your normal IT support, monitoring and maintenances services. This includes businesses who currently don't have a support agreement with tKnowIT but need help on a pay as you go basis. tKnowIT can help with IT systems, assistance with staff working from home, auditing and securing their machines, etc. It is sad to see so many businesses are having to shut their doors until this all blows-over but I’m in the fortunate position that a lot of IT tasks can be performed remotely.