Do you have computer Frustrations?
Are you worried about losing everything if you move to a new computer?
Need a faster computer or more storage space?
Where do you start?
Get advice on your best solution and have it setup by the experts
tKnowIT has been setting up computers for business and home users for many years and we have a proven way of getting you up and running on a new computer.
Need Advice On Best Solution For You?
Not everyone wants a desktop PC and not everyone wants a laptop.
We will listen to what you need to achieve and offer advice and suggestions.
Many business users are now preferring a flexible working environment – sometimes working from the office and sometimes from home or elsewhere. Laptops offer the portability but can still be connected to full sized monitors, keyboards, mice, networks and peripherals such as scanners and printers quickly and easily with the appropriate equipment.
A laptop would not make sense though if you always use the computer at the same desk every day and never need to move it.
Setup or Supply & Setup
We can supply and setup computers and other equipment but sometimes you may find a computer at a better price from an online store.
Those stores focus on the lowest price that will ensure a sale and a profit for them. We will sometimes even advise you that the best option is to buy the computer from them and then get us to set it up properly for you and transfer all of the applications and data you need.
The important thing is that you get the right computer, with the right specification that will meet your needs for a number of years. The wrong machine with the wrong specification will be annoying you after 6 months; the right machine can give you years of reliable and efficient service before you start to notice speed and reliability problems.
Existing Data Transferred
We transfer existing data and applications in a non-destructive way. This means that you can always check something on the old machine if you think we’ve missed something in the setup and transfer process.
Over the years we have had many customers who are particularly nervous about this due to their past experiences with other companies.
Laptops or Desktops
We can supply and setup laptops, desktops (towers, mini-towers, mini-PCs), all-in-ones and any other variation of computer*.
We generally will recommend Lenovo or HP computers and usually from their business, rather than home, ranges. Both have proved to be easy to work with, reliable and cost effective.
They will either come with onsite warranties or can be extended to an onsite warranty. This is very important for business users. A business user can not function if their machine is away for a week to be repaired under a ‘Return to base’ style warranty. Typically an onsite warranty means the problem will be diagnosed one day and fixed by an engineer the next, losing the business user a day rather than a week plus.
* we focus on business specification computers that will suit business and home users; we do not specialise on gamer machines with dedicated graphics cards, etc
Backup & Security Services
We can offer a range of backup and security services to meet your needs
For business users we have offered a range of backup , security and patching services. We have found that these required no changes to meet the Cyber Essentials scheme and help with GDPR compliance.
Backups can be local and/or cloud based and can be data only, full system recovery or business continuity capable (not usually for computers – typically for servers or business critical computers that do a specific role).
Our services are centrally monitored so you don’t have to worry about checking that everything is updating and activated properly. You also don’t have to worry about every pop-up that the security system alerts you to. Our systems will alert us and we will take the appropriate actions if needed.
These services are also available to home users and working from home users which, again, helps with GDPR compliance and Cyber Essentials certification if needed.
Link to Cloud & Office Systems
We offer Microsoft 365 and Azure services along with alternatives that have proved to be reliable and secure. We can discuss these with you to see if you need any of these and which will be the most appropriate.
If you need to link to your business systems in the office we can provide secure access to these with the appropriate equipment.
We started to offer Microsoft hosted email services from the early days as a cost effective but very flexible and feature rich Email, Contacts and Calendar service. These services are now typically incorporated with more of the Microsoft 365 (Previously named Office 365) services such as Word, Excel, PowerPoint, Publisher OneDrive , SharePoint, etc.
Cloud services need backing up – Microsoft indicate this is your responsibility – so we offer additional backup services to backup emails and data files from SharePoint or OneDrive.
Alternatively we offer a service that provides the same features (and more) of SharePoint and OneDrive.
Business, Home, WFH, Anywhere
If you are a business user, a home user or someone who needs to work from anywhere – more recently tagged as “Working From Home” – we can help you get the right solution and set it up for you.